Security & Compliance

Enterprise-grade security built into every layer of our infrastructure

Our Commitment to Security

We understand that you're trusting us with your most critical infrastructure. Security isn't an afterthoughtβ€”it's built into every decision we make.

99.9%
Uptime SLA
3
Cloud Providers
24/7
Monitoring
AES-256
Encryption

Compliance & Certifications

Meeting industry standards and regulatory requirements

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SOC 2 Type II

In Progress - Planned Q4 2025

We're building SOC 2-ready infrastructure from day one. Our architecture already meets SOC 2 Security and Availability criteria. Formal audit scheduled for Q4 2025 as we onboard enterprise customers.

  • Security controls implemented and operational
  • Documented policies and procedures in place
  • Continuous logging and monitoring active
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GDPR Ready

Compliant

Our infrastructure supports full GDPR compliance with data residency options, encryption, and user data rights (access, deletion, portability).

  • Data Processing Agreements (DPAs) available
  • Right to erasure and data portability supported
  • EU data residency options available
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ISO 27001

Planned 2026

ISO 27001 certification is on our roadmap for 2026 as we scale to enterprise customers. Our information security management practices already align with ISO 27001 standards.

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HIPAA Ready

Available on Request

For healthcare customers, we can provide HIPAA-compliant infrastructure with Business Associate Agreements (BAAs), encrypted PHI storage, and comprehensive audit trails.

Multi-Layer Security Architecture

Defense in depth across every layer of our infrastructure

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Encryption Everywhere

  • TLS 1.3 for all data in transit
  • AES-256 encryption at rest for all databases
  • IPsec VPN tunnels for cross-cloud communication
  • Encrypted backups with separate encryption keys
  • Automatic key rotation via cloud KMS
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Network Security

  • Private subnets for all databases (no internet access)
  • Web Application Firewall (WAF) with OWASP Top 10 protection
  • DDoS protection via cloud provider shields
  • Network segmentation with strict firewall rules
  • Zero-trust architecture (default deny all)
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Access Control

  • Multi-Factor Authentication (MFA) required for all admin access
  • Role-Based Access Control (RBAC) with least privilege
  • Quarterly access reviews and recertification
  • Automated deprovisioning for terminated employees
  • Bastion hosts for secure production access
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Monitoring & Detection

  • 24/7 automated monitoring across all clouds
  • Centralized logging with 1-year retention
  • Real-time alerting for security events
  • Audit trails for all administrative actions
  • Failed login tracking and brute-force protection
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Data Protection

  • Daily automated backups with 7-day retention
  • Cross-cloud replication (data exists in 3 locations)
  • Point-in-time recovery for disaster scenarios
  • Tested backup restoration (monthly drills)
  • Data residency options (US, EU, Asia-Pacific)
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Application Security

  • Automated vulnerability scanning of container images
  • Dependency scanning for known CVEs
  • Infrastructure as Code (Terraform) for consistency
  • Immutable infrastructure (containers, no SSH access)
  • Annual penetration testing by third-party experts

Operational Security Practices

How we protect your data every day

🚨 Incident Response

We have a documented incident response plan with defined severity levels, escalation procedures, and communication protocols.

  • 24/7 on-call rotation for critical incidents
  • Defined SLAs for incident acknowledgment and resolution
  • Post-incident reviews and corrective actions
  • Customer notification for security incidents affecting data

πŸ”„ Change Management

All infrastructure and application changes follow a controlled process with testing, review, and rollback capabilities.

  • Peer review required for all code changes
  • Automated testing before production deployment
  • Rollback plans for all production changes
  • Maintenance windows communicated in advance

πŸ‘₯ Employee Security

Our team members undergo rigorous security training and background checks to ensure the highest standards of data protection.

  • Background checks for all employees with data access
  • Annual security awareness training
  • Signed confidentiality and acceptable use agreements
  • Same-day access revocation upon employee departure

πŸ”„ Business Continuity

Our multi-cloud architecture ensures your services remain available even during regional outages or disasters.

  • RTO (Recovery Time Objective): < 1 hour
  • RPO (Recovery Point Objective): < 5 minutes
  • Quarterly disaster recovery drills and testing
  • Automatic failover to healthy cloud regions

Transparency & Trust

We believe in open communication about our security practices

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Security Documentation

We provide comprehensive security documentation, questionnaire responses, and compliance evidence to qualified prospects.

Request Documentation β†’
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Status Page

Real-time system status, incident history, and scheduled maintenance updates available 24/7.

View Status Page β†’
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Responsible Disclosure

Security researchers: Report vulnerabilities to security@savvytechies.com. We respond within 24 hours.

Report Vulnerability β†’

Security FAQs

Where is my data stored?

Your data is stored across three major cloud providers (AWS, Azure, and GCP) in US data centers by default. We offer EU and Asia-Pacific data residency options for customers with regional compliance requirements. All data is replicated across multiple availability zones and clouds for maximum durability.

How do you handle encryption keys?

We use cloud-provider key management services (AWS KMS, Azure Key Vault, GCP Cloud KMS) with automatic key rotation. Encryption keys are separate per environment (dev/staging/prod) and per customer in multi-tenant deployments. For enterprise customers, we support bring-your-own-key (BYOK) options.

Can I get a copy of your SOC 2 report?

Our SOC 2 Type II audit is scheduled for Q4 2025. In the meantime, we provide detailed security questionnaire responses, architecture documentation, and can arrange security deep-dive sessions with our engineering team. Our infrastructure already meets SOC 2 Security and Availability criteria.

What happens if one cloud provider goes down?

Our multi-cloud architecture is designed for automatic failover. If one cloud provider experiences an outage, traffic is automatically routed to the other two clouds within 60 seconds via DNS health checks. Your data continues to be available with zero manual intervention required. We test failover scenarios quarterly.

Do you have penetration test results?

Our first external penetration test is scheduled for Q2 2025. We conduct continuous automated vulnerability scanning of all container images and dependencies, with critical vulnerabilities patched within 7 days. Penetration test results will be available to enterprise customers under NDA.

How do you handle customer data deletion requests?

We support GDPR "right to erasure" and similar data privacy regulations. Customer data deletion requests are processed within 30 days. We use crypto-shredding (destroying encryption keys) to ensure deleted data is irrecoverable. Audit logs are retained for compliance purposes but are anonymized.

Who has access to my data?

Access to customer data is restricted to authorized SavvyTechies engineers on a need-to-know basis for support and troubleshooting purposes only. All access is logged, monitored, and reviewed quarterly. We never sell or share customer data with third parties. For added security, enterprise customers can request dedicated single-tenant deployments.

Do you sign BAAs for HIPAA compliance?

Yes, we provide Business Associate Agreements (BAAs) for healthcare customers requiring HIPAA compliance. Our infrastructure supports encrypted PHI storage, comprehensive audit logging, and access controls required for HIPAA. Contact our sales team to discuss your specific HIPAA requirements.

Have Security Questions?

Our security team is here to help. Reach out for documentation, questionnaires, or to schedule a security deep-dive.

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Email

security@savvytechies.com
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Phone

+1 (555) 123-4567
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